Contact

At Lauthy, direct communication with our customers is one of our highest priorities. We want to ensure that every interaction is as efficient and pleasant as possible. To that end, we provide several contact channels to answer questions, provide additional information, or listen to suggestions.

1. Contact by Email

If you need assistance, our customer service team is always ready to help. You can contact us at the following email address:

This channel is available for specific questions related to our products, inquiries about orders, payments, returns, exchanges, or any other matter related to our services. Our team strives to address all your concerns within a maximum of 24 business hours, ensuring fast and efficient service.

2. Opening Hours

Our opening hours are as follows:

  • Monday to Friday:9:00 AM to 6:00 PM
  • Saturdays, Sundays and Holidays:Closed

Although our staff are available during these hours, we always try to respond to all emails as quickly as possible, with the goal of providing the best support to our customers.

3. Other Forms of Contact

In addition to email contact, we have other ways to communicate so you can choose the one that best suits your needs:

  • Contact Form:Available in our customer support section on the website, where you can send your message directly to our team.
  • Social Media:We are present on the main social media platforms, where you can also send us messages and interact with us. Our presence on social media ensures that, if you prefer this means of communication, you can count on prompt and personalized service.

4. Personalized Assistance

We understand that, in certain cases, our clients may require more specialized assistance, such as suitable business partnerships or technical support. In these cases, we ask that you contact us directly via the indicated email, where our dedicated team will be ready to provide the necessary attention and respond in a personalized way to your specific needs.

Our commitment is to offer excellent, friendly, and efficient service. We are always available to help and ensure your shopping experience is the best possible.