Privacy Policy

Lauthy values ​​the privacy and security of its customers' data. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide.

  1. Data Collection

We collect personal information provided directly by users, such as name, email, phone number, address, and payment details, as well as data collected automatically, such as IP address, cookies, browser type, visit duration, and pages accessed. This data is stored for the period necessary to fulfill the purposes for which it was collected, in accordance with the General Data Protection Regulation (GDPR) and Portuguese law. The standard retention period is 5 years after the last interaction with the customer, unless specific legal obligations require different periods. Data collection may also occur through interactions with our services, such as newsletter subscriptions, participation in surveys, and communications with our customer support team.

  1. Use of Information

The data collected is used for:

  • Order processing and deliveries;
  • Communication with the customer, including sending notifications about order status and promotional campaigns;
  • Personalizing the shopping experience by presenting relevant products and content;
  • Analysis and improvement of our services, using data analysis tools;
  • Compliance with legal, tax, and regulatory obligations.

Furthermore, we use the data for market research and analysis, always ensuring the anonymization of information whenever possible.

  1. Information Sharing

Porlis does not share personal information with third parties, except in the following cases:

  • Partner companies responsible for payment processing and deliveries;
  • Legal authorities, upon formal request and as required by applicable law;
  • Marketing and analytics service providers that help optimize the shopping and communication experience.

Third parties with whom we share data are required to comply with data protection standards equivalent to the restrictions of this policy.

  1. Data Security

We adopt rigorous technical and administrative measures to protect information against unauthorized access, loss, leaks, or any other improper handling. We use encryption technologies, firewalls, and continuous monitoring to ensure data integrity and security. Our team is regularly trained and made aware of the importance of data protection, and we continuously review our security policies and systems.

  1. Cookies and Similar Technologies

We use cookies to improve the browsing experience, personalize content, and analyze website traffic. Cookies allow us to consider the user on future visits and store their preferences. The user can, at any time, configure their browser to reject cookies, although this may affect some website functionalities.

Types of cookies used:

  • Essential cookies: Necessary for the basic functioning of the website;
  • Performance cookies: These cookies collect information about website usage for continuous improvement.
  • Functionality cookies: Save user preferences;
  • Advertising cookies: Used to display relevant ads.
  1. User Rights

Under the General Data Protection Regulation (GDPR), customers have the following rights:

  • Access to your personal data;
  • Correction of incorrect or incomplete information;
  • Data erasure (right to be forgotten), except when processing is necessary for compliance with legal obligations;
  • Treatment limitations;
  • Data portability to another service provider;
  • Opposition to the treatment, especially in the case of direct marketing;
  • Right to submit consent to the National Data Protection Commission (CNPD).

To exercise these rights, the user can contact us via email at privacidade@porlis.pt.

  1. International Data Transfers

If there is a need to transfer data outside the European Union, we ensure that these transfers comply with GDPR standards, using mechanisms such as standard contractual clauses approved by the European Commission.

  1. Changes in Policy

We may update this Privacy Policy from time to time, with changes communicated on the website. We recommend that you check this page regularly to stay informed about how we protect your data.